Accessibility Statement for Kirby’s Closet Website

Kirby’s Closet is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Kirby’s Closet takes the following measures to ensure accessibility of Kirby’s Closet Website:

Include accessibility as part of our mission statement.
Include accessibility throughout our internal policies.
Appoint an accessibility officer and/or ombudsperson.
Provide continual accessibility training for our staff.
Assign clear accessibility targets and responsibilities.
Employ formal accessibility quality assurance methods.
Hire outside consultants to manually scan our site to uncover elements not discovered by the AQA tool as well as to provide additional recommendations for greater compliance.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Kirby’s Closet Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback
We welcome your feedback on the accessibility of Kirby’s Closet Website. Please let us know if you encounter accessibility barriers on Kirby’s Closet Website:

Phone: (305) 847-9977
Address: 218 Whitehead Street, Key West, FL, 33040

We try to respond to feedback within 24 hours. Over weekends, vacations, and holidays, there may be a longer response time.

Compatibility with browsers and assistive technology
Kirby’s Closet Website is designed to be compatible with the following assistive technologies:

The latest versions of Microsoft Internet Explorer and Edge, Google Chrome, Safari, and Mozilla Firefox are all compatible browsers.
Technical specifications
Accessibility of Kirby’s Closet Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript
PHP

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives
Despite our best efforts to ensure accessibility of Kirby’s Closet Website, there may be some limitations. Our website is built using the content management system, WordPress. Plugins are third-party developed tools and we do not have the capability to have these fixed. We have reached out to the third-party developer and have made them aware of the ADA non-compliance issue.

Please contact us if you observe an issue.

Formal complaints
We aim to respond to accessibility feedback within 1 business day and to propose a solution within 10 business days. You are entitled to escalate a complaint to Kirby’s Closet, should you be dissatisfied with our response to you.

Statement updated: March 30, 2021.